I have been a client of Charmingbrides for a few years and I have always found excellent customer service from the client administrators who have treated me like a valued client and friend.
I have used and still do use some other sites but my experiences have been positive in regards to CB customer service.
Like any agency site, people probably need to understand that they use affiliates in other cities around Ukraine and so they cant always control who registers with there affiliates.
I have struck at times ladies that seem to be questionable when I wrote to them and my test for this was to ask them to video chat, if they made excuses then I stopped communication with them as obviously there is something wrong there.
The best course of action would be to perhaps visit there main office in Kharkov so they would take personal care of you, else you will be looked after by other affiliates in other cities.
I visited Ukraine twice with Charmingbrides, while I did not go to Kharkov they were always personally in contact with me while I was in the other city and I always felt that if I had a problem they would... (Read the full review)